Voice Loops - Configure - Intercom Place

Trading and C&C > Turret Proxy To Open communication (TPO) > Voice Loops > Configure

The intercom place is the access point for all external people who want to join the voice loop.

It requires to use a registered line reachable by external networks such as PSTN or Mobile Phones.

Intercom line

First step of Intercom place creation is configuring a registered line reachable by external networks.

A PBX Cluster must be configured as explained in the PBX Cluster topic.

Shared DDI lines must be added to the TPO lines pool as per the fetch procedure explained here.

Lines can also be added manually as explained here for other PBX types.

1.TPO Basic PBX settings

2.CUCM line provisioning

3.TPO, lines pool population

4.TPO, Setup shared DDI places

5.Turret, Subscribe to shared lines

Intercom line

Then you must configure an Intercom place referencing the line.

Important_icon

Multisite intercoms, also known as Intercom links, are not supported by Voice Loop.

Configuring multisite intercom for a voice loop would result in erratic system behaviors.

Place configuration

Create an intercom place

1)Open your preferred Internet navigator, connect to the TSS administration console URL and log onto the system with administrator privileges ;

2)From the main menu, select Device Management | TPO Clusters ;

3)From the TPO cluster list, edit the cluster where you created your line earlier. e.g. TPOCluster-5;

Select the tab panel TPO Places and press Add new button; the TPO place edition form is displayed; Create the TPO place with the TPO line populated in the previous section.

APP-GroupIntercom-tpo place

4)Fill in the TPO place edition form as per the table below

Field	Description	Example
Name	The name used to identify the place	Group Intercom
Comment	A comment
Group ID	The configuration identifier. This number is considered only when redundant TPO services are installed. A random value can be used for this scenario.	1
Place Type	The place type must be set to Intercom	Intercom
Priority	Indicate if intercom is priority to the others or not	Checked
Local extensions	Select the extension which needs to be bound to the place and press the button Add>>.	8200
Intercom links	Link other Intercom places to form a global Intercom place. This is used for multisite Intercom topology. One can select an intercom from the list or enter a custom call address manually. The format is: • the extension of the remote Intercom place 8201 • if it is direct access, it is <extension>@<remote TPO IP address or dns name> 8201@TPO_VA	8201 or 8201@TPO_VA

Example of Intercom links:

Multisite Intercom : the traders in these sites would like communicate with intercom each other.

Here this configuration on TPO:

* Inter-NY; extension 8200; Intercom links 8201, 8202 and 8203

intercom links

* Inter-London; extension 8201

* Inter-Paris; extension 8202

* Inter-Toronto: extension 8203

Note: to avoid to have a loop when linking TPO intercom places, the administrator must only configure the Intercom links field on one TPO places (see above).

5)Start the place by pressing the start icon ; press the Refresh button until the place is reported as Started (this might take a few seconds) ;