Call Transfer Whitelist

Call Transfer whitelist provides a way to limit all forward/transfer/divert actions to a list of target extensions.

This can be used, for example, for compliance reasons to ensure that a user never transfers a call to a target that does not have call recording enabled. To achieve this, the whitelist must be enabled and configured only with target extensions that are known to be recorded.

The whitelist will affect the features mentioned bellow:

•Voice Messaging

•Divert

•DND Forward

•Forward setting on the room panel

•Forward access button

•Automatic forward actions (i.e. Held Auto Forward Target)

•Transfer using the handset button