Video call on hold

Top  Previous  Next
Enterprise Telephony > PBX dependent features > Video Call > Usage

 

Supposing User A (8006) has a video call established with User B (1102) and this call is in send and receive state, 2 cases are presented in this section :

1. User A puts on hold User B ;

2. User A is put on hold.

 

In both cases, after a hold, video state returns to state before hold. So if call is in send and/or receive state or if video is inactive, after hold state is the same as before. See the Settings section to change this behavior.

 

Initial state :

 

VideoCallSR2

 

User A puts on hold User B

User A presses on button Hold, User A and User B cannot see and hear each other. Video is inactive :

 

VideoCallOnHold

 

User A gets back video call :

 

VideoCallSR2

 

User A is put on hold

User B puts on hold video call with User A, User A and User B cannot see and hear each other. Video is inactive :

 

VideoCallOnHold2

 

User B gets back video call :

 

VideoCallSR2

 

The same goes when a call is put on monitor. See the Settings section to change this behavior.