Usage

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Trading and C&C > Floating keys

General considerations

Floating keys allow displaying several different event notifications related to calls and OLD lines. These notifications are grouped in two categories:

 

Local

Distant

One ore more traders actively talks on an OLD/DDI line on which the current trader is currently connected

One ore more traders actively talks on an OLD/DDI line on which the current trader is not currently connected

Incoming ringing call hosted on the current trader's board

Incoming ringing call hosted on another trader's board

Held call hosted on the current trader's board

Held call hosted on another trader's board

Established call hosted on the current trader's board

Established call hosted on another trader's board

 

Floating keys' allocation

The system allocates the available floating key slots the following way:

•The two information buckets (local and distant) are assigned to available floating key slots using a load-balance method to ensure that each bucket receives at least half the available floating slots (see examples below);

•Inside each bucket, incoming, established and held calls are distributed in that order. On picture below, there are incoming call, established call, held call and 2 distant calls.

FloatingBucket

Examples

1.Let's assume: twenty-two local notifications (established 1-21, held 1) and three distant notifications (established 22-23, held 2). There are enough slots to display all information:

FloatingExample01

2.Let's assume: twenty-five local notifications (established 1-22, in 1-2, held 1) and three distant notifications (established 23-24, held 2). As there are not enough slots available, the system load-balances the information and allocates twenty-two slots for the first twenty-two local notifications and the other three slots for the three local notifications:

FloatingExample02aFloatingExample02b

3.Let's assume: twenty-five local notifications (established 1-22, in 1-2, held 1) and one distant notification (established 3). As there is only one distant notification, the system allocates one slot for it and the other twenty-four slots for the first twenty-four local notifications:

FloatingExample03aFloatingExample03b

 

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Inside an information bucket, the system will distribute the available slots among the different notification types.

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