Device/user basic configuration

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Voice Recording > Recorders Configuration > Verint 15.2 > Configuration

See Device/user basic configuration.

 

Keep Alive must be enabled and Recorder Compatibility must be set to iptrade.

 

The following settings must be enabled:

 

Location: Terminal Boot Settings, Terminal Profile Settings
Recorder
Send multi calls information truefalse

 

 

Location: Terminal Boot Settings, Terminal Profile Settings, boot, profile
Recorder
Send device type information truefalse

 

 

Location: Terminal Boot Settings, Terminal Profile Settings, boot
Recorder
Send mixing mode in Hello message truefalse

 

 

Location: Terminal Boot Settings, Terminal Profile Settings
Recorder
Send internal call reference information truefalse

 

 

Location: Terminal Boot Settings, Terminal Profile Settings
Recorder
Send the last call on stop recording message truefalse

 

 

Location: Terminal Boot Settings, TPO Boot Settings, boot, profile
Recorder
Recorder compatibility iptradesiprec