Step 2 – Bind queue extension to user account |
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| Attendant Features > Call Waiting Queue > Configure > Using CuCM Line > Multiple attendants, shared call-waiting queues |
See workflow as described in Single attendant, Step 2 - Bind queue extension to user account with the following amendments 1)In the User Authentication Edition form, the Type attribute must be set to Shared instead of Secondary ; 2)In the User Authentication Edition form, the Call Events Dispatching attribute must be set to On instead of Off ;
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