Remote Control on LAN |
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| Standard > Troubleshooting Data: References > Turret > Remote Control |
If the turret does not have access to internet, it will not be able to retrieve a Session ID from Teamviewer servers.
In that case, it is possible to authorize connection in the Local Network via IP address:
1.Add the key "profile.setting.assistance.in.lan.connection = true" to the User Profile 2.Logout / Login the User 3.Follow the instruction from the Chapter Enable Remote support service |