Remote Control on LAN

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Standard > Troubleshooting Data: References > Turret > Remote Control

If the turret does not have access to internet, it will not be able to retrieve a Session ID from Teamviewer servers.

 

In that case, it is possible to authorize connection in the Local Network via IP address:

 

1.Add the key "profile.setting.assistance.in.lan.connection = true" to the User Profile

2.Logout / Login the User

3.Follow the instruction from the Chapter Enable Remote support service