On a distributed place

Top  Previous  Next
Basic > Troubleshooting Data: How to retrieve them > TPO > Debug Information

When dealing with distributed places that are used by multiple TPO devices (master and slaves) across the system, having a clear picture of the whole distributed place state requires taking debug information dumps on each involved TPO.

 

The TSS allows easing this process by requesting the dump with a single click in the place edition form.

 

1.Open the TSS Administration Console

2.Go to Device Management > TPO Clusters and edit one of the clusters that are part of the distributed place

3.Select the TPO Places tab and click the place in the list

 

TPO_Debug_On_Distributedplace

 

The distributed place is displayed, and all the involved TPO groups are listed on top of the page.

 

4.Click the Camera button (Camera_Turret)

 

TPO_Debug_On_Distributedplace_Dump

 

All TPOs involved are notified after a few seconds and start generating their dumps.

 

5.Retrieve the dumps here: Browse and download the dumps