ReplayBox Nice NTR Installation

Introduction

This section describes how to install Nice NTR ReplayBox.

Prerequisites

Programs

Following programs must be installed to run ReplayBox Nice NTR properly:

•Windows Server 2012 R2, Windows Server 2016 (please refer to TSS installation to have all required components properly installed)

•Microsoft Visual C++ 2010 Redistributable Package (x86)

•Microsoft Visual C++ 2010 Redistributable Package (x64)

•Microsoft Visual C++ 2013 Redistributable Package (x64)

•Microsoft Visual C++ 2017 Redistributable Package (x64)

•Microsoft .NET Framework 4.5

•IIS 8.5

•Nice NTR system with Recorder API 3.3.2

Uninstall all previous ReplayBox version

It is recommended to uninstall the ReplayBox Nice NTR before installing another version. To uninstall the ReplayBox from the system:

•Open Control Panel > Programs and Feature

•Select IptradeNet.ReplayboxNice NTR from the list

•Click Uninstall

Create specific application pool

It is preferable to create an application pool reserved to the Replaybox.

•Open Control Panel > Administrative Tools > Internet Information Services (IIS) Manager.

•Right click on Application Pools node > Add Application Pool...

•Set Name = IptradeNet.ReplayBoxNiceNTR

•Set .NET Framework version = .NET Framework v4.0.30319

•Set Managed pipeline mode = Classic

•Press OK button

Once application pool is created change identity user:

•Select application pool IptradeNet.ReplayBoxNiceNTR (previously created)

•Click on Advanced Settings...

•Set Identity = Network Service

•Press OK button

Check ISAPI and CGI restriction

It is necessary to allow ISAPI filter to execute extension .s properly.

•Open Control Panel > Administrative Tools > Internet Information Services (IIS) Manager

•Select server node > ISAPI and CGI restriction

•Right click on ASP .NET v4.0.30319 > Allow (for 32-bits version)

•Right click on ASP .NET v4.0.30319 > Allow (for 64-bits version)

ReplayBox Installation

Run the setup.exe file and follow the wizard:

Click Next button.

Select IptradeNet.ReplayBoxNiceNTR (previously created) as application pool and press Next button.

Set the log path and press Next button.

Set Recorder Server IP Address and press Next button.

Set Login and Password used to connect to Nice NTR system and press Next button.

Press Next button to install the ReplayBox.

Once this window appeared, installation is completed.

Open your web browser and enter following address  (can change depending of your configuration): http://localhost/IptradeNet.ReplayboxNice NTR

This will open default page and get latest calls of the system:

Configuration

The ReplayBox configuration can be changed by editing web.config file present in installation folder (on xml path "configuration/appSettings/").

The application is reloaded immediately after the file is saved.