Reference

Top

Previous

Next

Enterprise Telephony > Common > Call Transfers > Call Transfer monitoring

Options below are available to IT & voice administrators for administering the feature.

Location: Terminal Profile Settings, Terminal Boot Settings

PBX Features

Hide dispatch call applet after recall action	truefalse
Key: profile.setting.dispatchcalls.hidecallbrowser Description: Dispatch call applet is displayed after long click on the Dispatch shortcut. It shows pending dispatched calls. The user can click on the button of the pending dispatched call to resume the call. This parameter defines if the Dispatch call applet must be hidden after this action. This is only available for Monitored transfer option of the Dispatch feature Constraint: true\|false Related settings: Dispatch feature uses monitored transfer (profile.setting.dispatch.is.monitored) Dispatch feature available on call key (profile.setting.dispatch.is.on.callkey)

Location: Terminal Profile Settings, Terminal Boot Settings

PBX Features

Display caller party identity on Dispatch feature	truefalse
Key: profile.setting.dispatchcalls.displaycaller Description: Define if caller party identity must be displayed instead of turret's identity on Dispatch feature. This is only available for Monitored transfer option of the Dispatch feature With a CuCM 8.5 or above, this key has no more effect on the system because some information are automatically filtered by the CuCM which was not the case before. Constraint: true\|false Related settings: Dispatch feature uses monitored transfer (profile.setting.dispatch.is.monitored) Dispatch feature available on call key (profile.setting.dispatch.is.on.callkey)