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Attendant Features > Direct Intercom Over Cisco intercom lines

In a direct intercom configuration. Two kind of users exist:

1.The trader which talks to the intercom over CISCO (named below "the talker")

2.The trader that listens to the talker (named below "the listener" or target)

The talker must have a shortcut direct intercom present in its shortcut

The Direct intercom mode option in the Settings | Intercom of the profile on the TSS Administration console must be defined as CISCO. IPT is the default value if the option is not initialized.

Workflow

ATD-DirectIntercomOverCISCO

Prerequisites

Network infrastructure

(1)Proper network bandwidth and speed must be provisioned to enable voice traffic between IPTrade components;