Line Selection

Top  Previous  Next
Solution Integration > Text messaging > Usage

The system allows each operator to handle (monitor) several lines. User's messaging lines are listed in the Room panel, along with his direct lines and his presence groups, inside a Messaging Lines tab.

 

Each line appears with its display name and its extension number.

 

An "active" button indicates that the trader is currently registered to line notifications; otherwise the line button is grayed out.

 

usage_lines1

 

From this panel, a long press (more than two seconds) on a line button brings the Line configuration panel, as shown below.

 

usage_lines2

 

The user can, at any time, subscribe, or unsubscribe the line. The changes are applied once the trader presses the Save button.