Line Selection |
|
| Solution Integration > Text messaging > Usage |
The system allows each operator to handle (monitor) several lines. User's messaging lines are listed in the Room panel, along with his direct lines and his presence groups, inside a Messaging Lines tab.
Each line appears with its display name and its extension number.
An "active" button indicates that the trader is currently registered to line notifications; otherwise the line button is grayed out.
![]()
From this panel, a long press (more than two seconds) on a line button brings the Line configuration panel, as shown below.
![]()
The user can, at any time, subscribe, or unsubscribe the line. The changes are applied once the trader presses the Save button.
|