Calls information

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Standard > Troubleshooting Data: References > TPO > TPO Debug Information > System Information

Calls information gives information about calls established between the turret and TPO. The very interesting value to extract from both section is the Cid, this value will be very useful in the CCL.txt file.

sysinfo_calls

 

Here is the most valuable information.

 

CId

Call id this value can be also found in different syslogs

pId

The associated place ID

inputH

The Input stream ID of the media service information (OLDCBdump.txt)

outputH

The Output stream ID of the media service information

talking

Talkingmode:IDLE,PUBLIC,PRIVATE,PRIVATE_CONF,PRIVATE_CONF_OWNER

vieInH

The video input stream ID of the media service information

vieOutH

The video output stream ID of the media service information

sipUser

Identity of the remote party

state

This reflects the call state in the internal state machine. Here is an extract of the most usual values:

1_IOPENING: an incoming call

1_OPREPARING: preparing an outgoing call (the sip request is not sent yet)

1_OOPENING: opening an outgoing call (sip request sent)

1_ORINGING: outgoing call launched, the remote party is ringing

1_INERROR: error on call

2_OPENED: call is established

2_HOLDING: call is currently put on hold (sip re-invite on progress)

2_HELD: call is on hold

2_RESUMING: call is currently resumed (sip re-invite on progress)

2_TRANSFERING: call is currently  on transfer. It could only be occurred when using packing place.

2_BTRANSFERING: call is currently on blind transfer. It could only be occurred on a mobile trader.

3_ITOPENING: an Intercom incoming call

3_ITOPENED: Intercom call is established

3_ITOOPENING: opening an Intercom outgoing call

regId

ID of DDI slot.

sipcallId

SIP call ID. It can be used to find the call in a network trace.