Voice Recording compatibility matrix

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Release Notes 10.1

Description

Symbol

Supported

✔

Not supported

✖

Supported with caveats

✔*

Supported based on API

✔*

Not Applicable

-

Not tested

#

 

 

 

Verint
 

Verint vs BT Trade

BT Trade v9.7

BT Trade v10.0

BT Trade v10.1

Verint 15.2 HFR1

✖

✖

✖

Verint 15.2 HFR4

   ✔*

   ✔*

   ✔*

Verint 15.2 HFR5

    ✔*

    ✔*

    ✔*

Verint 15.2 HFR7

    ✔*

    ✔*

    ✔*

Verint 15.2 HFR7 (CTIONLY Enabled)

    ✔*

    ✔*

    ✔*

Verint 15.2 2020R1

    ✔*

    ✔*

    ✔*

Verint 15.2 2021R1

    ✔*

    ✔*

    ✔*

Verint 15.2 2022R1

    ✔*

    ✔

    ✔*

Verint 15.2 2024R1

    ✔*

    ✔*

    ✔*

 

 

Verba
 

Verba vs BT Trade

BT Trade v9.7

BT Trade v10.0

BT Trade v10.1

Verba v9.2.3

✔*

✔*

✔*

Verba v9.3.0

✔*

✔*

✔*

Verba v9.4.5

✔*

✔*

✔*

Verba v9.6.5

✔*

✔*

✔*

Verba v9.7.7

✔*

✔*

✔*

Verba v9.8.0  

(siprec with encryption)

✔

✔

✔*

Verba v9.8.2

✔*

✔

✔*

Verba v9.9.0

✔*

✔

✔*

Verba v9.9.11  

(siprec with encryption)

✔*

✔*

✔*

Verba v9.9.11  

✔*

✔*

✔*

Verba v10.0.0

✔*

✔*

✔*

Verba v10.0.0

(siprec with encryption - TPO Recording)

✔*

✔*

✔

Verba v10.0.2

✔*

✔*

✔*

Verba v10.0.5

#

#

✔*

 

RedBox (Uniphore)
 

RedBox vs BT Trade

BT Trade v9.7

BT Trade v10.0

Quantify_5A_build_172

✔*

✔*

Quantify_5A_SP1_build_204

✔*

✔*

Quantify_5B_build_38

✔*

✔*

Quantify_5B_build_69

✔*

✔*

Quantify_5C_build_65

✔*

✔*

Quantify_6A_build_54

✔*

✔*

Quantify_6C_SP3_build_14

✔*

✔*

Quantify_6C_SP4_build_27

✔*

✔*

 

Nice NTR
 

Nice NTR vs BT Trade

BT Trade v9.7

BT Trade v10.0

BT Trade v10.1

NTR_6.6_v1.5.9

✔*

✔*

✔*

NTR_6.6_v1.5.10

✔*

✔*

✔*

NTR_6.7_v1.5.11

✔*

✔*

✔*

NTR_6.7_v1.5.12

✔*

✔*

✔*

NTR_6.7_v2.0.3

✔*

✔*

✔*

NTR_6.8_v2.0.5

✔*

✔*

✔*

NTR_6.8.3_v2.0.8

✔*

✔*

✔*

 

 

Nice NTRX
 

Nice NTRX vs BT Trade

BT Trade v9.7

BT Trade v10.0

BT Trade v10.1

NTRX v10.11.0            (SIPREC-Turret Recording)

#

✔*

✔*

NTRX v10.18.0            (SIPREC-Turret Recording)

#

✔*

✔*

 
ASC
 

ASC Neo vs BT Trade

BT Trade v9.7

BT Trade v10.0

BT Trade v10.1

ASC Neo v6.0.0-0.16 (SIPREC)

✖

✖

✖

ASC Neo v6.1-7.0 (SIPREC)

✖

✖

✖

ASC Neo v6.4.0-14.0 (IPTrade)

✔*

✔*

✔*

ASC Neo v7.0.0-16.0 (IPTrade)with latest hotfixes

✔*

✔*

✔*

ASC Neo v7.1.0-22.0 (IPTrade)with latest hotfixes

✔*

✔*

✔*

ASC Neo v7.3.0-13.3 (IPTrade)

✔*

✔*

✔*

 
Mida
 

Mida vs BT Trade

BT Trade v10.0

Mida VoIP 2.3.2

✔*

Mida VoIP 2.3.6C

✔*

Mida VoIP 3.4.1

✔*

 
TC&C Carin

 

TC&C Carin vs BT Trade

BT Trade v9.7

BT Trade v10.0

TC&C Carin v10.5.71.43191

(Only Turret Rec - Separated mode)

✔*

✔*

TC&C Carin v10.9.687.36429

(Only Turret Rec)

✔*

✔*

TC&C Carin v11.1.1088.23058
(Only Turret Rec)

✔*

✔*

 
 

Call Cabinet

 
Platform Setup : Call Cabinet - Azure hosted and BT Trade - On-premises

 

Call Cabinet vs BT Trade

BT Trade v9.7

BT Trade v10.0

Call Cabinet v7.0.6.0162         (SIPREC-Turret Recording)

#

✔*