Search Call

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Voice Recording > Recorders Configuration > Verint 15.2 > Verint 15.2 Interface

Search a call placed in a particular range:

 

1. Go to Administrator login page on your internet browser:

Verint15.2LoginPage

 

 

2. Enter Username and Password to Login:

Verint15.2WelcomePage

3. Click on the Dropdown ButtonVerint15.2DropdownButton  and then click on "Risk Management" tab. Go to "Analyze" and then click on "Search".

 

Verint15.2RiskManagement

 

4. Select the "Recent Searches" or "Save Searches" or Create a new Filter and click on "Search" to search the calls.

 

Verint15.2SearchCallFilter

 

5. In this case one call is displayed to IP Phone 550100 from DDI Line 455015.

 

Verint15.2SearchCallResults