Call Intercept Key (CIK)

Call Intercept Key is mainly used to act on calls which are handled by other trader; they also can be used to monitor other trader activity or to act on local calls.

The visual aspect and the related action of the shortcut will change depending on the status of the calls:

Display	Alternating Display	Description	Action
		No information is available on that CIK	No action
		A call coming from John Smith is ringing on Jean Dupont’s turret. This information is visible on a third turret.	By pressing this Call Intercept Key, the user will intercept the call. The call will disappear from Jean Dupont’s turret
		A call is established between John Smith and Jean Dupont. This information is visible on a third turret.	By pressing this Call Intercept Key, the user will join the call.
		John Smith has put Jean Dupont on hold	By pressing this Call Intercept Key, the user will intercept the held call. This held call will disappear from Jean Dupont’s turret