Keep alive option

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Voice Recording > Voice Recording Over TPO > Configuration

If the Recorder Server uses keep-alive message to detect the lost of the network link, this option has to be also activated on the TPO, set the following setting to true:

Location: Terminal Boot Settings, TPO Shared Settings, TPO Private Settings, TPO Boot Settings, boot, profile
Recorder
Recorder keep alive truefalse

 

 

Note:

 

The setting "Recorder keep alive timeout" is set by default to 1300 ms.

 

If TPO does not receive keep alive message from the Recorder Server after 1300 ms, it deletes the link to the Recorder Server.

 

 

1.Press on the Update button to valid the change on the TSS

 

2.Restart TPO to take into account the modification