Usage

Voice Recording allow you to record the voice call and will start automatically with the mandatory configuration

As detailed in the configuration section.

Red Banner will be displayed on the turret as problem detailed below:

•"Voice Rec Config Error".

•"Voice Recording Failed".

Red Banner Details:

"Voice Rec Config Error" Red Banner due to mandatory voice recording configuration is missing as detailed below:

•Primary recorder is not configured.

•Recorder compatibility is not configured.

•Recorder Start Recording at Login is not configured.

•Recorder Multi Calls Node not configured.

•Device supported only HS1, HS2, HFI, HF1.x, HF2.x, HF3.x.

•8-Streams supported per channel. More than 8 streams per channel are not supported.

•Application Global Recorder KeepAlive MaxiNative is not configured.

"Voice Recording Failed" Red Banner due to the following reasons below:

•Voice recorder connection failed due to recorder server is down/availability issue.

•Voice recorder session failed due to some error response code.