Usage

Assigning a line to a speaker channel

With the call on your handset:

press speaker channel key

speaker label

line label

channel indicator Red – ON

…if speech received over the channel

When you assign a line to a speaker channel the line key label information is displayed on the speaker label.

Note: you have the option of configuring whether or not the voice-on-line indicator is lit whilst speech is transmitted over the speaker channel. This option is configured via the speaker settings menu.

Speaker Channel restrictions

If channels have not been configured as speaker channels you cannot assign lines to them.

The status icon is shown adjacent to the speaker channel key on the VM8 display.

Talking back over a speaker channel

You can quickly talk back over a speaker channel by simply pressing and holding down the associated speaker channel key. When you have finished your conversation simply release the speaker channel key.

press and hold speaker channel key

indicator green – ON

speaker label

talk via microphone (or handset)

Note: If a microphone is not connected, then the call is moved to the current handset. If you had another call on your handset, and select free HS is not enabled, call on current handset will either be cleared or put on hold, depending on the auto hold setting in the user settings menu.

Latching mode

When talking back on a speaker channel, three different latching modes can be configured:

•Never Latch - The speaker channel only remains in talk back mode whilst the speaker channel key is held down.

•Momentary Latch - The channel is latched to talk back mode if the speaker channel key is pressed and released within two seconds. If the key is held down for a longer period then the speaker channel only remains in talk back mode until the key is released.

•Always Latch - The speaker channel is always latched to talk back mode when the channel key is pressed. You must press the channel key again to remove talk back.

The default configuration for latching mode is Never Latch.

Talking back to a group

You can talk back over multiple speaker channels with a single keypress using a group key and use your microphone to talk back. Speaker channels must be assigned to the group key first for this functionality to work. You can create two talk back groups per VM8. You can talk back to more than one group at the same time by simply pressing and hold down multiple group keys.

If there is no microphone connected to the Netrix, then by default, Handset 1 will be used to talk back to all the far-party in the group. You will continue to hear the far party on speaker (not on your handset).

If you have a call present on your Handset, this call will continue and your talk back will be heard by this call as well, but any audio that you hear from this call will only be heard by you on Handset, and not buy others in the talk back group.

You can ask your administrator to change the default to be Handset 2 for talk back.

press and hold group key

…on VM8

channel indicator green – ON

…for speaker channels included within group

speaker label

talk via microphone (or handset)

Turning volume highlighting on

Volume highlighting allows you to increase the volume on the selected speaker channel, whilst simultaneously lowering the volume of all other assigned speaker channels. You configure the level by which the selected speaker channels volume increases and the level by which the remaining speaker channels volume is decreased via the speaker settings menu.

press hi-lite

hi-lite indicator Green – steady flash

press speaker channel key

speaker label

Turning volume highlighting off

Volume highlighting can be quickly removed. Simply press the hi-lite key on any VM8. All channels return to their previous receive volume levels.

press hi-lite

…on any VM8

Highlighting is turned off.

Toggling between speaker channel and handset

You can toggle the line from the speaker channel back to the handset. The transmit and receive speech path for the speaker channel is temporarily closed. This allows you to converse privately with the caller using the handset.

Using VM8

Use of the h-set key is not VM8 exclusive, for example you can press the h-set key on VM8 (1) then select a speaker channel on VM8 (3).

press h-set

…on any VM8

h-set indicator green – steady flash

press speaker channel key

speaker label

indicator Red

…on line key

talk via handset

Note: if you inadvertently press the h-set key and do not want to toggle a speaker channel back to the handset simply press the key again to cancel.

Using Netrix

You can toggle the line from the speaker channel back to the handset using the associated line key on your Netrix.

press line key

…on Netrix

speaker label

indicator Red

…on line key

talk via handset

Note: if select free HS is not enabled if you toggle a speaker channel back to a handset that currently has a line connected to it, this will be either cleared or put on hold, depending on the auto hold setting in the user settings menu.

Toggling call from handset to speaker

You can toggle the call back from handset to the speaker. With the call on the handset:

press speaker channel key

…of line connected to handset

or press clear

…on Netrix

Clearing a Channel

You can quickly clear a speaker channel using the clear key on the VM8. Use of the clear key is not VM8 exclusive, for example you can press the clear key on VM8 (2) then select a speaker channel to clear on VM8 (1).

press clear

…on any VM8

clear indicator green – steady flash

press speaker channel key

Note: if you inadvertently press the clear key and do not want to clear a speaker channel simply press the key again to cancel.

Handset or Microphone connected to speaker channel elsewhere

If a colleague has their handset connected to the speaker channel or is talking back over the speaker channel using their microphone it results in the volume level for that speaker channel being ducked or muted if assigned to your VM8.

The labels for the speaker channel change as follows:

speaker label

…channel muted due to activity elsewhere

speaker label

… channel ducked due to activity elsewhere