Usage

Trading and C&C > Netrix > Conferencing

Conferencing provides you with the ability to connect several lines, so you can have a conference call with multiple clients who are external to your organisation.

As the initiator of a conference call you can:

•add new parties to the conference at any time.

•withdraw yourself from the conference at any given point by putting the call on hold.

•make the conference private so that no uninvited parties can join.

•move between conference calls if multiple conferences are in progress.

Creating a conference

To initiate a conference, your handset must be on a call made or answered on your default DDI.

TD-Netrix-ConferenceMenu

press conf

…on the Netrix. This will put the current call on hold, and the handset is free to make a new call or to join another call, maybe on your colleague’s line.

You can make a new call by:

•Dialling a number, which selects your default DDI.

•Press a speed-dial key.

•Use directory to dial a contact.

press conf

… will join the originally held call and the new call into a conference call.

Note: the CLI displayed on your DDI will be the CLI of the oldest call.

You can repeat the above sequence to add further calls to this conference.

Remove a participant

press or

…to highlight the participant to remove

press remove

…the highlighted participant will be removed

Exclude a participant

When you exclude a participant, they are still in the conference, but they will not be able to hear any other participants, and they will not be heard by others.

TD-Netrix-ConferenceMenu-Excluded

press or

…to highlight the participant to exclude

press exclude

…the highlighted participant will show a “red mark” indicating participant excluded.

Include a participant

To bring back the excluded participant into the conference, where they can hear and be heard.

press or

…to highlight the excluded participant

press include

…the highlighted participant will have the “red mark” removed and can hear and be heard.

End a conference

press clear

press clear conf

… will end the conference.


		If there are other turret users in this conference, then pressing clear will just remove you from the conference, leaving the conference up.

Hold a conference

press hold

… will put the conference on hold.


		If there are other turret users in this conference, then pressing hold will just remove you from the conference, leaving the conference up.

Private conference

To make a conference private so that no other turret user can join and listen:

press private

… will make the conference private.


		If any other turret user attempts to join this conference, they will join in excluded-mode, where they cannot hear or speak into the call until privacy is removed.