Limitations

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IT&Operations > Reporting

If the turret is shut down in the middle of a call (or while having a line registered), no end-of-call event is logged.

 

Call log entries that refer to distant calls (as part of a queue line) will not be reported. More precisely, the system will continue to report the initial call log entry (as it does today), but:

•it will not "update" it to provide the SIP Call Id updates and the call length;

•it will not provide any call log event for it.