Configure Ringtones

Netrix supports a fixed set of ringtones, whereas it is possible to upload custom ringtones to the TSS and download them to a T4.

To facilitate a site with both Netrix and T4, a mapping between TSS ringtones and internal Netrix ringtones was added.

This mapping is defined by the FTP Server file \Netrix\Data\tss-ringtone-map.json, which by default contains;

{

 "CustomNetrixRingtone_Chant": "Chant",

 "CustomNetrixRingtone_Chase": "Chase",

 "CustomNetrixRingtone_Chirp": "Chirp",

 "CustomNetrixRingtone_Climbing": "Climbing",

 "CustomNetrixRingtone_Falling": "Falling",

 "CustomNetrixRingtone_RingRing": "Ring Ring",

 "CustomNetrixRingtone_SlowRing": "Slow Ring",

 "CustomNetrixRingtone_SoftWarble": "Soft Warble",

 "CustomNetrixRingtone_Standard": "Standard",

 "CustomNetrixRingtone_Tones123": "Tones 1-2-3",

 "CustomNetrixRingtone_Tune": "Tune",

 "CustomNetrixRingtone_Warble123": "Warble 1-2-3",

 "CustomNetrixRingtone_Warble321": "Warble 3-2-1",

 "CustomNetrixRingtone_WarbleWaa": "Warble Waa",

 "CustomNetrixRingtone_Siren": "Siren",

 "Silence": "Silence"

}

The left-hand side (attribute name) is the TSS ringtone name, and the right-hand side (attribute value) is the internal Netrix ringtone it maps to.

i.e if a new ringtone "CustomNetrixRingtone_Chant" was created on the TSS, and assigned to a ringtone set as an Incoming Call sound event, and the ringtone set assigned to a line, then when an incoming call is made, Netrix would play the internal Chant ringtone.

The ability to map TSS ringtones onto Netrix allows flexibility but at the cost of additional complexity.

Recommended Ringtone configuration

The recommended way to configure Netrix Ringtones is to use the ability to upload custom ringtones to the TSS / download custom ringtones to the T4.

1.Unzip NetrixData-Rx.x_x.x.zip to your local drive, e.g. D:

2.Log in to the TSS console.

3.On the main menu select System > Ringtones.

4.For each WAV file in D:\Netrix\Ringtones, add a Ringtone to the TSS

5.Replace the contents of FTP Server file \Netrix\Data\tss-ringtone-map.json with the following;

{

 "Chant": "Chant",

 "Chase": "Chase",

 "Chirp": "Chirp",

 "Climbing": "Climbing",

 "Falling": "Falling",

 "Ring Ring": "Ring Ring",

 "Slow Ring": "Slow Ring",

 "Soft Warble": "Soft Warble",

 "Standard": "Standard",

 "Tones 1-2-3": "Tones 1-2-3",

 "Tune": "Tune",

 "Warble 1-2-3": "Warble 1-2-3",

 "Warble 3-2-1": "Warble 3-2-1",

 "Warble Waa": "Warble Waa",

 "Siren": "Siren",

 "Silence": "Silence"

}

6.Reboot the turrets so they download the new configuration.

7.When the incoming call event of a Ringtone set is set to

a.one of the Ringtones added in step 4), Netrix will play the expected tone

b.something else, Netrix will play "Ring Ring" as an alternative to the unknown Ringtone