Configure a Dial Plan

By default Netrix will support hash-end dialing (where the user needs to press # for the number to be dialed).

To support en-bloc dialing (where the turret automatically makes the call when the complete number has been entered) some additional configuration is required.

1.Copy \Netrix\Data\site-dialplan.json.template to \Netrix\Data\site-dialplan.json

2.Edit \Netrix\Data\site-dialplan.json and replace

a.$ACCESS_CODE$ with the digit(s) to dial to access an outside line

b.$INTERNATIONAL_PREFIX$ with the digits to prefix an international call

c.$COUNTRY_CODE$ with the country code of the country you are in

d.$NATIONAL_PREFIX$ with the digits to prefix a national call

e.$INTERNAL_EXTENSIONS$ with a digitmap representing an internal extension

In addition to using digits, you can use x to represent any digit i.e. replacing $INTERNAL_EXTENSIONS$ with 1xxx means internal extensions are 4 digits long and start with a 1

It is also possible to provide a list of alternative separated by | i.e. replacing $INTERNAL_EXTENSIONS$ with 1xxx|2xxxx means internal extensions either start with a 1 and 4 digits long or start with a 2 and are 5 digits long

3.The Netrix must be rebooted so they download the new dial plan.

Worked example for a UK installation

To create a dial plan for a UK site;

•where the user dials 9 to access an outside line

•which has internal extensions which start with 2 and are 4 digits long

1.We copy \Netrix\Data\site-dialplan.json.template to \Netrix\Data\site-dialplan.json which contains;

   {

     "macros": {

       "default-dial-plan": {

         "digitMaps": {

           "+": "international",

           "$ACCESS_CODE$": "external-dial-plan",

           "$INTERNAL_EXTENSIONS$": null

         }

       },

       "external-dial-plan": {

         "digitMaps": {

           "$INTERNATIONAL_PREFIX$": "international",

           "$NATIONAL_PREFIX$": "$COUNTRY_CODE$-national",

           "112|911|999": null

         }

       }

     }

   }

2.We edit \Netrix\Data\site-dialplan.json make the following replacements;

a.$ACCESS_CODE$ -> 9

b.$INTERNATIONAL_PREFIX$ -> 00

c.$COUNTRY_CODE$ -> 44

d.$NATIONAL_PREFIX$ -> 0

e.$INTERNAL_EXTENSIONS$ -> 2xxx

  \Netrix\Data\site-dialplan.json now contains

   {

     "macros": {

       "default-dial-plan": {

         "digitMaps": {

           "+": "international",

           "9": "external-dial-plan",

           "2xxx": null

         }

       },

       "external-dial-plan": {

         "digitMaps": {

           "00": "international",

           "0": "44-national",

           "112|911|999": null

         }

       }

     }

   }   

3.We reboot the Netrix so they download the new dial plan, and the turret will automatically dial after the following digits have been entered;

•+441932770000

•900441932770000

•901932770000

•2000

Configuring multiple dial plans

By default, all Netrix will use the "default-dial-plan" macro.

If you have a configuration where there are Netrix in multiple countries, you can use the turret boot setting "netrix.settings.dialplan" (default value "default-dial-plan") to specify a different dial plan for a  zone.

For example, if your default dial plan is for the UK but you also have a US office, add new macro(s) to site-dialplan.json for the US;

   {

     "macros": {

       "default-dial-plan": {

         "digitMaps": {

           "+": "international",

           "9": "external-dial-plan",

           "2xxx": null

         }

       },

       "external-dial-plan": {

         "digitMaps": {

           "00": "international",

           "0": "44-national",

           "112|911|999": null

         }

       },

       "us-dial-plan": {

         "digitMaps": {

           "+": "international",

           "9": "us-external-dial-plan",

           "2xxx": null

         }

       },

       "us-external-dial-plan": {

         "digitMaps": {

           "011": "international",

           "1": "1-national",

           "911": null

         }

       }       

     }

   }   

and set netrix.settings.dialplan = us-dial-plan for the zone that is in the US and requires the US dial plan.