Usage

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Enterprise Telephony > Common > Call Transfers > Call Transfer monitoring

The scenarios below illustrate how the feature operates.  It is assumed that

 

•The IP phone with extension 4002– the transferee – is registered to the PBX ;

 

•The IP phone with extension 1105 – the target – is registered to the PBX;  This extension must be configured to accept one call only;

 

•A user – the transferor – is logged on a console ; a call to extension 4002 is established and opened on the left handset ;

 

•A dispatch key has been programmed with the  label 1105 and the target extension 1105 ;

 

•The profile option profile.setting.dispatch.is.monitored is set to true;