Usage with CUCM

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Enterprise Telephony > PBX dependent features > Presence > Presence Cisco

On presence-enabled shortcuts or pages, the current presence status is notified with a dedicated colored bullet. This way,  the end-user easily know if an internal phone extension (remote party) is available or not before trying to call him.

 

 

Visually, the notification on call key for the remote party is

not logged in

free

in call

Busy

Forward All

DND

shortcut_grey_dot

shortcut_green_dot

shortcut_orange_dot

shortcut_red_dot

shortcut_green_dot

shortcut_red_dot

 

 

An error while retrieving the presence status is notified with a red bullet :

 

Presence status is not available for this extension

shortcut_red_cross_dot