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Enterprise Telephony > Common > DialPlan > Legacy mode (compatibility)

The Dial Plan settings group contains all the settings related to the feature.

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Ignored prefixes for calls
Key: profile.setting.shortcut.prefixes Description: The value indicates a list of characters sequences to be removed from call numbers in the programmable key database and from any inbound/outbound/replaced calls call number before scanning the database. This is intended to be used when telephony infrastructure requires different presentations for inbound and out bound calls. It can be altered by IT administrators only. Constraint: A list of characters sequences separated by a semi-colon Related settings: Remove prefixes in call logs (profile.setting.removeprefixinhistory) Remove prefixes from basic calls extensions (profile.setting.crm.basiccall.removeprefixes) Emergency extensions list (profile.setting.emergencyextensions)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

History - Internal extension length
Key: profile.setting.calllogs.internalnumberlength Description: The value defines the number of digits used for internal extension. It is obtained from the dial plan or numbering plan used in the IP PBX. It is used by the local dial plan feature to determine whether a prefix must be added when recalling a number from the missed or placed call history. It can be altered by IT administrators only. Please note that "History - International phone number length (profile.setting.calllogs.internationalnumberlength)" must also be configured properly to have the international/national outband prefix working correctly. Constraint: A numerical value Related settings: History - International phone number length (profile.setting.calllogs.internationalnumberlength) History - National outbound call prefix (profile.setting.calllogs.outgoingprefix) History - International outbound call prefix (profile.setting.calllogs.internationaloutgoingprefix) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

History - International phone number length
Key: profile.setting.calllogs.internationalnumberlength Description: The value defines the minimum number of digits used for international phone number. It is obtained from the dial plan or numbering plan used in the IP PBX and depends on the country. It is used by the local dial plan feature to determine whether a prefix must be added when recalling a number from the missed or placed call history. It can be altered by IT administrators only. Please note that "History - Internal extension length (profile.setting.calllogs.internalnumberlength)" must also be configured properly to have the international/national outband prefix working correctly. Constraint: Numerical value Related settings: History - Internal extension length (profile.setting.calllogs.internalnumberlength) History - National outbound call prefix (profile.setting.calllogs.outgoingprefix) History - International outbound call prefix (profile.setting.calllogs.internationaloutgoingprefix) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

History - National outbound call prefix
Key: profile.setting.calllogs.outgoingprefix Description: The value defines the prefix prepended to a national number when recalling it from the missed or received calls history. It can be altered by IT administrators only. Constraint: A string value with digits and valid DTMF characters Related settings: History - Internal extension length (profile.setting.calllogs.internalnumberlength) History - International phone number length (profile.setting.calllogs.internationalnumberlength) History - International outbound call prefix (profile.setting.calllogs.internationaloutgoingprefix) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

History - International outbound call prefix
Key: profile.setting.calllogs.internationaloutgoingprefix Description: The value defines the prefix prepended to an international number when recalling it from the missed or placed calls history. It can be altered by IT administrators only. Constraint: A string value with digits and valid DTMF characters Related settings: History - Internal extension length (profile.setting.calllogs.internalnumberlength) History - International phone number length (profile.setting.calllogs.internationalnumberlength) History - National outbound call prefix (profile.setting.calllogs.outgoingprefix)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Remove prefixes in call logs	truefalse
Key: profile.setting.removeprefixinhistory Description: Defines if prefixes are removed from numbers in call history received/missed entries. If enabled, the system will try to remove the longest prefix before logging the number. Prefixes to removed must be specified in the following key : profile.setting.shortcut.prefixes Constraint: true\|false Related settings: Ignored prefixes for calls (profile.setting.shortcut.prefixes)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - Internal extension length
Key: profile.setting.dialingrule.internalnumberlength Description: The value defines the number of digits used for internal extension. It is obtained from the dial plan or numbering plan used in the IP PBX. It is used by the local dial plan feature to determine whether a prefix must be added when calling a number. It is not used when recalling from call history. It can be altered by IT administrators only. Also affects the Automatic Presence feature: only shortcuts that have an extension smaller or equal to this length will have automatic presence activation. Constraint: A numerical value Related settings: Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) External PBX Forward Postfix (profile.setting.forward.external.postfix) Automatic presence activation shortcuts/entries limit (profile.setting.presence.auto.max.shortcuts) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward) Ignored prefixes for dial plan rules (profile.setting.dialingrule.ignoredprefixes)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - International phone number length
Key: profile.setting.dialingrule.internationalnumberlength Description: The value defines the minimum number of digits used for international phone number. It is obtained from the dial plan or numbering plan used in the IP PBX and depends on the country. It is used by the local dial plan feature to determine whether a prefix must be added when calling a number.It is not used when recalling from call history. It can be altered by IT administrators only. Constraint: Numerical value Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward) Ignored prefixes for dial plan rules (profile.setting.dialingrule.ignoredprefixes)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - National outbound call prefix
Key: profile.setting.dialingrule.outgoingprefix Description: The value defines the prefix prepended to a national number for an outbound call. It is not used when recalling from call history. It can be altered by IT administrators only. [dialed number] = [outgoing prefix] + [phone extension] Constraint: A string value with digits and valid DTMF characters Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward) Ignored prefixes for dial plan rules (profile.setting.dialingrule.ignoredprefixes)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - International outbound call prefix
Key: profile.setting.dialingrule.internationaloutgoingprefix Description: The value defines the prefix prepended to an international number for an outbound call. It is not used when recalling from call history. It can be altered by IT administrators only. Since international calls aren't internal, the outgoing prefix is going to be prepended before this one. [dialed number] = [outgoing prefix] + [international outgoing prefix] + [phone extension] Constraint: A string value with digits and valid DTMF characters Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - Activate dial rule	truefalse
Key: profile.setting.dialingrule.enabled Description: Enable/Disable local dial plan for outbound calls It can be altered by IT administrators only. Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Active from dialpad (profile.setting.dialingrule.fromdialpad) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward) Apply Dial Plan for extra digits (profile.setting.dialingrule.applywhenextradigits)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - Active from dialpad	truefalse
Key: profile.setting.dialingrule.fromdialpad Description: Activate the local dial plan for outbound calls that are dialed from the numercial dialpad. It can be altered by IT administrators only. Constraint: true\|false Related settings: Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Dial plan - International outbound use outboud call prefix	truefalse
Key: profile.setting.dialingrule.addoutgoingoninternational Description: Defines if the outgoing prefix is automatically added before the international outgoing prefix when placing a call to an international extension. Only applies if Dial Rules are activated (see related settings). Constraint: true\|false If true, the turret will dial: [outgoing prefix] + [international outgoing prefix] + [phone extension] to place an international call. Otherwise, it will dial: [international outgoing prefix] + [phone number]. Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - Active from dialpad (profile.setting.dialingrule.fromdialpad) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Add prefix when creating shortcuts from history	truefalse
Key: profile.setting.calllogs.addprefixtoshortcuts Description: The rules for adding prefixes to call history entries are the same when redialing and when creating a shortcut. But other rules can be applied when dialing from shortcuts. To avoid applying both rules, set this key to false. Constraint: true \| false Related settings: History - Internal extension length (profile.setting.calllogs.internalnumberlength) History - International phone number length (profile.setting.calllogs.internationalnumberlength) History - National outbound call prefix (profile.setting.calllogs.outgoingprefix) Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - Active from dialpad (profile.setting.dialingrule.fromdialpad) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Dial plan - Activate dial rule on forward (profile.setting.dialingrule.onforward)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Apply Dial Plan for extra digits	truefalse
Key: profile.setting.dialingrule.applywhenextradigits Description: Defines if the Dial Plan rules (see related settings) are applied when an extension contains non-standard digits (like alphabetical characters). This is mainly used when dealing with SfB SIP URIs, as adding a "+32" prefix to "johndoe" makes no sense. Constraint: true\|false Set to false to prevent the Dial Plan rules from being applied. Related settings: Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Extra digits for Dial Plan non-application (profile.setting.dialingrule.extradigits)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Extra digits for Dial Plan non-application
Key: profile.setting.dialingrule.extradigits Description: Defines which digits, in an extension, prevent the system from applying the Dial Plan rules. If any of the specified digits is found in the extension, the Dial Plan is not applied. The "Apply Dial Plan for extra digits"setting must be set to false for this one to be used. Constraint: List of digits simply appended. Related settings: Apply Dial Plan for extra digits (profile.setting.dialingrule.applywhenextradigits)

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Ignored prefixes for dial plan rules
Key: profile.setting.dialingrule.ignoredprefixes Description: The value indicates a list of characters sequences to be removed from outbound call numbers before applying the dial plan rules. This is intended to be used when telephony infrastructure requires different presentations for inbound and out bound calls. It can be altered by IT administrators only. The internal/international number length is calculated before applying this dial plan rule. Constraint: A list of characters sequences separated by a semi-colon Example: 0;00 Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix)

Apply advanced dial plan for call log entries

Location: Terminal Boot Settings, Terminal Profile Settings

Dial Plan

Advanced Dial Plan for call log entries
Key: profile.setting.calllogs.dialplantypes Description: Defines if the advanced DIal Plan (based on Regular Expressions) is applied when redialing entries from the Call History. This setting allows selecting which call log type has Dial Plan applied. Constraint: List of types, separated by semicolons. Example: received;missed;placed Related settings: Enable dial plan application (profile.setting.dialplan.enabled)

Activate dial rule on forward

Location: Terminal Profile Settings

Dial Plan

Dial plan - Activate dial rule on forward	truefalse
Key: profile.setting.dialingrule.onforward Description: When setting up a forwarding rule, either a global forward with the forward access button or a partial forward from the DDI Line edition in the room panel; defines if the dial plan is applied. Note: This setting requires the dial plan to be enabled and configured (see profile.setting.dialingrule.enabled) Constraint: true\|false Related settings: Dial plan - Internal extension length (profile.setting.dialingrule.internalnumberlength) Dial plan - International phone number length (profile.setting.dialingrule.internationalnumberlength) Dial plan - National outbound call prefix (profile.setting.dialingrule.outgoingprefix) Dial plan - International outbound call prefix (profile.setting.dialingrule.internationaloutgoingprefix) Dial plan - Activate dial rule (profile.setting.dialingrule.enabled) Dial plan - Active from dialpad (profile.setting.dialingrule.fromdialpad) Dial plan - International outbound use outboud call prefix (profile.setting.dialingrule.addoutgoingoninternational) Add prefix when creating shortcuts from history (profile.setting.calllogs.addprefixtoshortcuts) Allowed extensions for diverting/forwarding/dispatching (profile.setting.forward.whitelist)

ImportantNote_Icon

When 'Activate dial rule on forward' and 'Enable forward whitelist' are both enabled, turret checks if the target is matching an extension in the whitelist before and after applying the dial plan to it.

If at least one (with or without dial plan) is matching, the forward will be allowed.