Usage

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Enterprise Telephony > Common > Conferencing

Sequencial conference

 

From the end use point of view, both standard and ad-hoc conference have the same workflow. In this sequencial scheme, user add participant when needed using the same handset. Each call is added one by one and the first call is put on hold during the process.

 

This procedure assume that it exist an established call on the active handset.

 

ET-Conf-callonhandset

 

User must then press the "conference" button. The first remote party is automatically put on hold.

User then may freely create another call from the active handset, either through a shortcut or through the dial pad(If user does not succeed to establish the second call the "resume" button allows the user to retrieve the original call).

Once the second call is established the user see the following screen.

 

 

ET-Conf-secondcallonhandset

 

Pressing the conference button for the second time will commit the conference and the 3 participants are put into the conference.

 

ET-Conf-commited

 

Notice that adding more participants is done exactly through the same workflow.

 

Merging two calls

 

In this schema, user has an established call on handset 1 and an established call on handset 2

 

ET-Conf-2calls

 

The merge button becomes available, pressing on it will merge the 2 calls into a conference on the active handset.

 

ET-Conf-commited on handset 2

 

Merging two calls with a pinch gesture

 

On capacitive screens equipped devices (TouchPro), merging two calls can also be performed by pinching the two handsets together.

 

ET-Conf-pinch_merge

 

ET-Conf-pinch_merge2

 

ET-Conf-commited on handset 2

 

Conference Panel

 

The conference panel offers to the end user a way to control conference participant. This panel is accessible through the "Conference" feature button, not the handset conference button (see configuration)

 

ET-Conf-panel

 

 

If the user selects a participant in this panel, he has the option to press on Remove or Exclude button in order to alter conference participants handling.

 

ET-Conf-panelSelected

 

 

Any excluded participant is prefixed with a "Excluded :" label in front of his name. If the current user is excluded (here, john), this state is reported on the handset.

 

ET-Conf-PanelMuted