Limitations

Shortcuts and TSS configurations

All forward/divert/dispatch extension configured from the TSS (Voice-messaging, automatic actions, ...) or in a shortcut won't be whitelisted by default, the administrator have to add it manually to the list.

Shared DDI lines

When multiple users are sharing same lines (e.g.: Sharing DDI Line), it is recommended to have the same whitelist to avoid incoherent state between users when they want to change the "Forward" or "DND Forward" of the line.

Automatic actions

The administrator must avoid to configure automatic action that is trying to forward/divert/dispatch to a disallowed extension.