TPO mode

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Enterprise Telephony > PBX dependent features > Call Park > Configure

This mode is the default one used when PBX type is not Cisco. A parking place must be configured on the TPO used to park call and Boot Settings (TPOs) keys must be configured.

TPO Parking Place configuration

1)Open your preferred Internet navigator, connect to the TSS administration console URL and log onto the system with administrator privileges ;

2)From the main menu, select Device Management | TPO Cluster ;

3)From the list, edit the profile linked to the TPO e.g. EMU Cluster ;

4)Select the tab panel TPO Places and press Add new button ; the TPO place edition form is displayed ;

TPOParkingPlace

5)Fill in the TPO place edition form as per the table below :

Field

Description

Example

Name

The name used to identify the place

TestParkPlace

Comment

A comment

 

Group Id

The Place Group identifier.  All places linked to a same group ID will be run by one single TPO within the cluster. This is an arbitrary positive integer value

1

Place Type

The place type must be set to Parking

 

Extensions

Extension used as parking extension by turrets when they need to park a call.

123456

Parking Slots

Slots used by TPO to park calls.

8303

6)Press Add and Go Back to commit changes; the newly created place is listed in the TPO places tab panel and reported as Stopped ;

7)Select Parking place and press Bulk admin selected | Start selected in order to mark them for starting ;

8)If PBX type is Alcatel, select the tab panel Settings | Global | Expert mode and set value of key Parking mode - Hangup on transfer (profile.setting.park.hangupontransfer) to true.

 

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Note that extensions defined for "Parking Slots" have to be registered on PBX.

For resuming a parked call, user has to call "Parking slots" (in this example 8303).

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Boot Settings keys Turrets configuration

You have to change these Boot setting keys :

1)Open your preferred Internet navigator, connect to the TSS administration console URL and log onto the system with administrator privileges ;

2)From the main menu, select System / Models / Settings ;

3)Choose Version and File to apply to your turret and click on menu SIP ;

4)Change value of key "Parking mode" (application.sip.park.mode) to TPO ;

Location: Terminal Boot Settings
SIP
Parking mode tpoadhoc

 

 

5)click on menu TPO ;

6)Change value of key "TPO Parking URI" (application.sip.TPO.park.uri) to "extension@TPOGroupName" (in this case : 123456@TPO_10.10.6.144)

Location: Terminal Boot Settings, Terminal Profile Settings
TPO
TPO Parking URI

 

User Profile configuration

To use parking functionality from a DDI Line, it must be tagged as Default DDI.