Usage

With the Transfer feature, an ongoing call or a call on hold can be transferred to another party.

Transferring one ongoing Call

Let’s say that Party A is in a call with Party B. To transfer the call to Party C, Party B will proceed as follow:

•The call is put on hold

•The resume button highlight ; Party B can resume the call to Party A by pressing this button.

2 Party B initiates a call to Party C on the same handset

•Party B waits for Party C to answer the call (attended transfer)

Or

•Party B doesn’t wait for Party C to answer the call (unattended transfer)

4 Press the Transfer button to confirm the transfer:

•Party B is now removed from the call between Party A and Party C

•Party A is talking to Party C.

Transferring two ongoing calls

Let’s say that Party B is in a call with Party A and Party C. To join Party A and Party C, Party B proceeds as follow:

•The call is put on hold

•The resume button highlight ; Party B can resume the call to Party A by pressing this button.

2 Swap the on-going call to Party C to the handset that is handling the transfer using the swap button.

3 The Resume button turns on  button

4 Press the Transfer button to confirm the transfer:

•Party B is now removed from the call between Party A and Party C

•Party A is talking to Party C.