Configure

Top  Previous  Next
Attendant Features > Group Intercom Over Cisco intercom lines

In a group intercom over CISCO configuration, two kind of users exist:

1.The trader which talks to the intercom over CISCO (named below "the talker")

2.Users who listen to the talker (named "remote parties" or "remote users" below)

The talker must have a shortcut direct intercom present in its shortcut with numbers of targets

The Direct intercom mode option in the Settings / Intercom of the profile on the TSS Administration console must be defined as CISCO.IPT is the default value if the option is not initialized.

Workflow

ATD-DirectIntercomOverCISCO

Prerequisites

Network infrastructure

(1)One CUCM device with intercom line must be available per remote party in the group;

(2)Proper network bandwidth and speed must be provisioned to enable voice traffic between IPTrade components.