BT Call Server Scripted Upgrade

Solution Integration > PBXs > BT Call Server > Upgrading

BT Call Server Scripted Upgrade

Important_icon

Upgrades are only supported from version 4.1.x or later.

The system MUST have full internet access before running the upgrade script.

It will use the OS package manager (DNF) to pull in all the required software packages.

The script WILL FAIL without internet access.

If a proxy is required for internet access, please see: Web Proxy Configuration

Upgrades are supported on both OVA and Standard Server deployments, as long as the above criteria are met.

Download the latest package file from the BT Extranet (eg. BTCallServer-Package-Build-xx.zip), then extract the zip file.

Copy the “BTCallServer-4.x.x.tar.gz” and “upgrade.sh” files to the server.


		Any method you are comfortable with can be used to copy the files onto the Linux OS.

One method we use is a tool called WinSCP (https://winscp.net/eng/download.php)

Download the latest version of WinSCP and install it.

Open WinSCP once installed and provide connection details to the Linux OS (Use the “iptadmin” user)

Scripted_install_01

Browse your local PC on the left and select both the supplied files (as seen below)

Then click on “Upload” and Select “OK” (Confirm the upload path is /home/iptadmin )

Scripted_upgrade_01

Once the files have been copied to the system, you can disconnect and close WinSCP.

The files should now be in the “iptadmin” user home directory /home/iptadmin

Using any terminal connection application (eg PuTTY), connect to the Linux OS using the “iptadmin” user to connect.

You will be in the /home/iptadmin directory by default once connected.

Now make the “upgrade.sh” script executable and ensure it is converted to unix format

(Unix format is only done as a precaution, the file is usually already in the correct format)

chmod +x upgrade.sh

dos2unix upgrade.sh

Scripted_upgrade_02

Important_icon

If you are able to take a snapshot of the VM before running the scripted upgrade, it is a good idea to do so now.
This will allow you to revert back to a clean VM snapshot if something goes wrong during the upgrade.

However, please note that ALL snapshots MUST BE REMOVED once fully deployed.
Snapshots are generally intended as a short-term safety net, not something to leave on production VMs long term,
as they can have a detrimental impact on VM performance over time.

Once you are ready to kick off the upgrade, run the following:

sudo ./upgrade.sh

This will start the upgrade of the BT Call Server.

This process can take some time to complete.

Once the upgrade is complete you should see the below at the end.

There is also an “Upgrade-Log-[date|time].log” generated when the script is run. (The log file is output to the same path as the script file)

If there are any problems with the upgrade you can check the log for possible reasons.

Once the BT Call Server upgrade is complete, reboot the system with the below command.

sudo reboot

The scripted upgrade is now complete.