The shortcut matching table gives a list of shortcut matching with a call. Multiple shortcuts can match with the same single call (based on the “CallId”).

ShortcutUID
|
Id of the shortcut
|
Location
|
Local vs Distant
|
CallState
|
The call state represented on the shortcut
|
CallID
|
Link to a call ID
|
RemoteExtension
|
Remote extension of the remote party
|
ProfileTYpe
|
Whether the matching is on a private or shared shortcut
|
Shortcut Type
|
01_DDI_SLOT
02_OLD
03_CIK
04_DIRECT
05_CIKALL
06_DISPATCH
07_IIK
08_INTERCOM
09_ATTENDANT
10_COLLECTION
11_RAW
|
CIKType
|
CIK, CIK incoming, CIK hold
|
ShortcutExtension
|
Extensions stored inside the shortcut
|
|
|
|