Shortcut matching table

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Standard > Troubleshooting Data: References > Turret > Turret Debug Information > System Information

The shortcut matching table gives a list of shortcut matching with a call. Multiple shortcuts can match with the same single call (based on the “CallId”).

ShortcutUID

Id of the shortcut

Location

Local vs Distant

CallState

The call state represented on the shortcut

CallID

Link to a call ID

RemoteExtension

Remote extension of the remote party

ProfileTYpe

Whether the matching is on a private or shared shortcut

Shortcut Type

01_DDI_SLOT

02_OLD

03_CIK

04_DIRECT

05_CIKALL

06_DISPATCH

07_IIK

08_INTERCOM

09_ATTENDANT

10_COLLECTION

11_RAW

CIKType

CIK, CIK incoming, CIK hold

ShortcutExtension

Extensions stored inside the shortcut