On Standard Win2012 Server

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Basic > Troubleshooting Data: How to retrieve them > TSS > Wireshark Capture 

Since TSS is installed on a Windows 2012 Server Standard, Wireshark can be directly installed on the server to capture Network Traces.

 

Wireshark Software can be downloaded from their website: http://www.wireshark.org/download.html

 

The typical sequence of events when capturing a Network trace is the following:

 

1.Launch Wireshark

2.Open the “Capture Options” panel

 

TPO_Wireshark_1

 

3.Select the “Local Area Connection” interface

4.Press the Start button

 

TPO_Wireshark_2

 

5.Login the user on the turret

6.Reproduce the issue

7.Stop the Wireshark capture, pressing the Wireshark_Stop  button

8.Save the Wireshark capture