Divert to an internal/external phone

Single Handset

1.Go to TSS console management

2.Go to user or shared profiles and click on Screen Layout

3.Click on Handset Configuration and select Single Handset

divert_configure_tophone_single

1.Go to TSS console management

2.Go to user or shared profiles and click on Settings

3.Select Automatic actions panel and Basic Mode

4.Set the option to true

Location: Terminal Boot Settings, Terminal Profile Settings

Automatic actions

Show incoming calls on handset	truefalse
Key: profile.setting.incoming.on.handset Description: Defines if incoming calls are represented on handset (Single handset mode only) Constraint: true\|false Related settings: Standard incoming always on handset in Global Scope Mode (profile.setting.incoming.on.handset.std)

1.Go to TSS console management

2.Go to user or shared profiles and click on Settings

3.Select PBX Features panel and Basic Mode

4.Set the option to true

Location: Terminal Profile Settings, Terminal Boot Settings

PBX Features

Dispatch feature available on call key	truefalse
Key: profile.setting.dispatch.is.on.callkey Description: Defines if dispatch feature is available on call keys (Extension and Contact shortcuts) If true: pressing a call key while an established call is present on active handset generates a dispatch attempt. If dispatch monitoring is activated, the call key shows dispatch information in the manner of a dispatch key. Constraint: true\|false Related settings: Hide dispatch call applet after recall action (profile.setting.dispatchcalls.hidecallbrowser) Display caller party identity on Dispatch feature (profile.setting.dispatchcalls.displaycaller)