Usage

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Enterprise Telephony > Common > Color based identity matching

 

Let a user whose profile is configured for Color Based Identity Matching and defined speeds of Shortcut Notification in Turret Layout Settings with following values:

 


On

Off

Incoming

0.5 sec

0.5 sec

Remotely established

1.0 sec

0.5 sec

Held

0.5 sec

2.0 sec

 

This user has got a shortcut to xxxx (an IPPhone).

This shortcut's colors are configured to:

 


On

Off

Text

Green

Red

Background

Red

Green

 

The user log in to his turret

 

The shortcut is "inactive", it stays off (ie: red over green).

shOff

 

John Smith calls the user

 

The shortcut "Incoming", it blinks with the defined colors using the Incoming speeds (ie: 0.5 sec green over red, then 0.5 sec red over green).

shOnshOff

 

If the user have a call status applet, an entry appears in the Incoming call list.

This entry is always steady white over orange.

 

Incoming

 

The user takes the call

 

The shortcut becomes "Locally established", it stays on (ie: green over red).

 

shOn

 

The user put the call on hold

 

The shortcut becomes "On Hold", it blinks with the defined colors using the held speeds (ie: 0.5 sec green over red, then 2.0 sec red over green).

 

shOnshOff

 

If the user have a call status applet, an entry appears in the On Hold call list.

This entry is steady on (ie: green over red).

 

Held